Safe Entertainment

Responsible Gaming —
Keep the Fun in Check

Playing on Hajee App is about the experience, not just the wins. We want every member to enjoy gaming in a way that's safe, healthy, and mindful.

18+
Age Restriction Policy
5
Protection Tools
24/7
Support Ready

6 Core Principles of Responsible Gaming

Hajee App strictly upholds these policies to keep you safe.

Age Verification Is Mandatory

Age verification is required at every registration. Users under 18 are never permitted access to the responsible gaming platform under any circumstances.

Set Gaming Limits

You decide how much time and money you spend. Daily, weekly, and monthly limits are available for you to set.

Benefits of Taking a Break

Take a break whenever you feel you need one. You can step away from gaming for anywhere between 24 hours and 90 days.

Activity Monitoring

You can view your gaming history, win/loss records, and time spent statistics at any time.

Self-Exclusion Feature

If you feel you're developing an addiction, close your account yourself. Once self-excluded, your account will not be reactivated before the specified period ends.

Support Always Available

Our specialist support team is available 24/7, every day of the week, for any questions about responsible gaming.


What is responsible gaming and why does it matter?

Responsible gaming, to us, means maintaining a mindset where gaming or betting remains purely a form of entertainment — never a primary goal in life or a source of income. Hajee App believes that when gaming starts affecting your personal life, family, or financial security, that's when the warning signs begin.

Online gaming is growing in popularity across Bangladesh, with many people joining responsible gaming platforms for entertainment. However, for some, there is a risk of it developing into an addiction. To reduce that risk, Hajee App has put a range of safeguards in place.

Keep in mind: Responsible gaming means only betting what you can afford to lose. No game comes with a guaranteed win.

At Hajee App, our commitment to responsible gaming goes beyond words — it's built into the platform. We've integrated tools and features that give you complete control over your gaming activity.

Hajee App's Responsible Gaming Tools

Every responsible gaming tool on our platform is designed to give you full control over your play.

1

Deposit Limits

Set maximum deposit amounts on a daily, weekly, or monthly basis. Lowering a limit takes effect immediately. Increasing one requires a 24-hour waiting period.

Control StrengthHigh
2

Session Time Limit

Set a daily time limit for gaming. Once the time is up, the platform will automatically log you out.

Control StrengthHigh
3

Bet Limits

Set a maximum stake per round or per game to keep your bets within a controlled range.

Control StrengthMedium
4

Loss Limit

Once you've lost a set amount, play will automatically stop to protect you from further losses.

Control StrengthHigh
5

Self-Exclusion

Account closure is available from 30 days up to permanently. Your account cannot be reopened during the exclusion period.

Control StrengthMaximum
6

Reality Check

Your gaming summary will be shown to you at regular intervals to help you stay aware of your activity.

Control StrengthMedium

Signs of Problem Gaming

Signs of problem gaming often appear gradually. Whether you notice them in yourself or someone you know, the following warning signs are worth paying attention to:

  • You're spending more on gaming than your budget allows.
  • You're chasing losses by continuing to play after a losing streak.
  • You want to stop playing but find you can't.
  • You're hiding your gaming activity from family or friends.
  • You're neglecting work, family, or social responsibilities because of gaming.
  • You feel restless or irritable when you're not gaming.
  • You're gaming with borrowed money or dipping into your savings.
  • You're using gaming as an escape from real-life problems.
Emergency Support: If you notice any of the signs above in yourself, don't wait — contact our support team or use the self-exclusion feature right away.

Practical Tips for Responsible Gaming

Seasoned players know the golden rules of responsible gaming. Here are a few simple but effective tips:

Set Your Budget Beforehand

Before you start playing, decide how much you can afford to spend. Once you hit that limit, stop — that's the golden rule of responsible gaming.

Set a Time Limit

Decide in advance how long you'll play each day. Set a phone timer or alarm. When time's up, log out and wait for your next session.

Don't bet on impulse

Don't chase losses by placing larger bets out of frustration or anger. Never play when you're tired or under the influence of alcohol. A healthy state of mind is essential for responsible gaming.

Think of Gaming as Entertainment

Think of gaming as an entertainment expense, just like going to the cinema or dining out. Winning is a bonus — not an expectation.

Take regular breaks

Avoid long, uninterrupted sessions. Step away, have some water, go for a walk, or spend time with family. Responsible gaming means keeping balance in your life.

Protection of Minors

Hajee App strictly enforces an 18+ policy. We have multiple layers of protection to prevent minors from accessing our platform, but families play an important role too.

  • Keep devices out of children's reach and manage screen time.
  • Use parental control software on your device.
  • Never share your Hajee App login details with children.
  • Always log out after each session.
  • If you suspect a minor is using our platform, please notify us immediately.
To protect minors, please report any suspicious accounts to us. We'll take immediate action.

FAQ

No, your account balance is kept safe during self-exclusion. You will be able to make a withdrawal once the exclusion period has ended.

Yes, reducing a limit takes effect immediately. However, increasing a limit requires a waiting period of at least 24 hours to prevent impulsive decisions.

Start by talking to them directly — with empathy, not judgment. Visit our Help Center Reach out to us. If needed, seek help from a professional counselor.

No. During your self-exclusion period, any attempt to open a new account will be detected and blocked. This policy exists to make responsible gaming truly effective.

After logging in, you'll find all the tools under the "Responsible Gaming" section in your account settings. For any concerns, feel free to contact our Help Center.

Self-Assessment

Answer every question honestly

1

Are you spending more than your set budget?

2

Is gaming affecting your sleep or eating habits?

3

Are family or friends concerned about your gaming?

4

Are you placing more bets to try to recover your losses?

5

Is gaming interfering with your work or studies?

If more than two of your answers are "Yes," please reach out to our Help Center.

Quick Links

Need Help?

Whatever challenges you face around responsible gaming, we're here to help.

Help Center →

Play responsibly and enjoy every moment!

May every moment on Hajee App be enjoyable. Use our responsible gaming tools to play safely and have a great experience.

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