Hajee App Terms & Conditions

1. Introduction & General Terms

Hajee App is one of Bangladesh's most trusted online gaming platforms. By using our website, mobile application, or any of our services, you agree to abide by the Terms & Conditions set out below. All users are required to read and understand these terms.

If you disagree with any part of these Terms & Conditions, please refrain from using our platform. Hajee App reserves the right to update these Terms & Conditions at any time. Notice of any changes will be posted on the website.

Hajee App is an entertainment-focused platform. We are committed to the well-being of every member and to maintaining a safe, transparent, and fair environment.

2. Account Registration

To open an account with Hajee App, you must provide accurate and complete information. Accounts created using false details may be closed at any time.

One Account Policy

Each individual may operate only one account. If the same person opens multiple accounts, all accounts will be permanently closed and their balances forfeited.

Account Security

• Always keep your password confidential and never share it with anyone.
• Use a strong password (at least 8 characters, including numbers and special characters).
• We strongly recommend keeping two-factor authentication enabled at all times.
• If you log in on someone else's device, make sure to log out when your session ends.
• If you suspect any unauthorised access to your account, please contact us immediately.

Hajee App will never ask for your password via email or phone. If you receive any such message, it is fraudulent — please report it to us immediately.

3. Eligibility & Age Requirements

All Hajee App services are available exclusively to individuals aged 18 or older. We are firmly committed to discouraging and preventing underage gaming.

To verify your eligibility, we may request a national ID card, passport, or other government-issued identification. Withdrawals may be temporarily placed on hold until the verification process is complete.

Geographical Restrictions

Access to our platform may be restricted from certain countries or regions. It is entirely your responsibility to comply with the local laws of the region from which you are accessing the platform.

4. Payment & Transaction Policy

Deposit

Hajee App supports multiple payment methods. When making a deposit, you must use a payment method registered in your own name. The use of third-party payment methods is strictly prohibited.

• The minimum deposit amount is set separately for each payment method.
• Deposits are usually credited instantly; if there is a delay, please contact our Help Center.
• In the event of fraudulent transactions, Hajee App reserves the right to take full legal action.

Withdrawal

Withdrawals will be processed only via the same payment method used for the deposit. Hajee App reserves the right to withhold withdrawals until identity verification has been completed.

• Withdrawal processing typically takes 1–5 business days.
• Wagering requirements must be met before withdrawing from a bonus balance.
• In cases of suspicious activity, withdrawals will be put on hold until the investigation is complete.

5. Bonus & Promotional Offers

Hajee App regularly offers a variety of bonuses and promotional deals. Each offer is subject to specific terms and conditions. Accepting a bonus without reading those terms may lead to misunderstandings later.

Welcome Bonus

New members receive a welcome bonus on their first deposit. To withdraw this bonus, a specified wagering requirement must be met, as detailed on the offer page.

General Bonus Terms

• The welcome bonus may only be claimed once per household.
• Bonuses are generally valid for 30 days; any unused bonus will be forfeited upon expiry.
• If bonus abuse is detected, the bonus and any associated winnings will be forfeited.
• A maximum bet limit may apply to each bonus offer.
• Hajee App reserves the right to modify or cancel any bonus offer at any time.

6. Gaming Rules

All games on Hajee App are conducted fairly and transparently. We use certified Random Number Generators (RNG) that are regularly audited by independent third parties.

Prohibited Activities

• Using software bots or automated systems to play games is strictly prohibited.
• Exploiting system vulnerabilities to gain an unfair advantage will be treated as fraud.
• Colluding with other players to manipulate games is strictly prohibited.
• Attempting to hack the system through any fraudulent means is a criminal offence.

Technical Issues

If a game session is interrupted due to a technical issue, the outcome of that session will be determined based on the data recorded on the game provider's server. This decision shall be considered final.

7. Responsible Gaming

Hajee App believes that gaming is a form of entertainment, not a source of income. We encourage all our members to enjoy gaming responsibly.

Our platform offers a range of responsible gaming tools to help you stay in control of your gaming experience:

• Deposit Limits: Set daily, weekly, or monthly deposit limits.
• Bet Limits: Set a maximum stake per bet.
• Session Limits: Set a time limit on how long you play.
• Cooling-off Period: Take a break from gaming for a set period of time.
• Self-Exclusion: Close your account for a fixed period or indefinitely, if needed.

If you feel that gaming is having a negative impact on your life, please visit our Responsible Gaming Visit the page.

8. Account Suspension & Closure

Hajee App reserves the right to temporarily suspend or permanently close an account without prior notice under any of the following circumstances:

• Providing false information during registration.
• Operating multiple accounts.
• Involvement in any fraudulent activity.
• Misusing bonuses.
• Being suspected of money laundering or other financial crimes.
• Using abusive or inappropriate language toward other users or staff.

Upon account closure, any legitimate balance will be returned following an investigation. However, any balance linked to fraudulent activity will be forfeited.

9. Privacy & Data Protection

Hajee App places the highest priority on the security of your personal information. Any data we collect is used solely for the purpose of providing our services.

Details of the information we collect can be found on our Privacy Policy page. Your information will never be sold to third parties.

• Payment information is protected through SSL encryption.
• You have the right to access your personal data.
• You may request the deletion of your account and personal data at any time.

10. Changes to Terms & Conditions and Governing Law

Hajee App may update these terms and conditions at any time. For significant changes, we will notify you via email or an on-site notification.

Continued use of the platform after any changes have been made will be taken as your acceptance of the updated terms. We recommend visiting this page regularly to stay informed.

In the event of any dispute regarding these Terms & Conditions, Hajee App's decision shall be final. To get in touch, email us at: support@hajeeapp.com